Optimite respects the sanctity of your business and our association with you. We, therefore, ensure that all the information you share with us (includes text, designs, art work, clients’ details, contact information, etc) is only used for the purpose of HTML coding/designing. Neither your designs nor the completed HTML code is ever shared with any individual/organization, except for the stakeholders.
We would never use your artwork to sell the same on any other sites. Moreover, the designs wouldn’t be resold either. All the copyrights of your design/artwork and the finally coded mail stay with you and so do the other rights of use.
You can bank on us completely, as we believe in building long-term associations with our clients that are based on trust, transparency and mutual growth.
With all our offerings we try our best, to not only fulfill your expectations, but also to surpass them. But in case we fail to deliver satisfactory services to you, you can avail a 100% refund on the charges you paid.
In general, there are two occasions on, which you can avail a refund:
Order Cancellation: The cancellation of the order might happen either from the side of the customer or the supplier. This would be possible only before the work on the order has been initiated. For any such cancellations, the entire amount shall be refunded as the order has been voided (via the card or bank/PayPal account used). While no cancellation fees would be charged by us for any such cancellations, the release of the payment will only happen at the concerned bank’s/PayPal’s discretion.
Refund Under 100% Money Back Guarantee: If you are not satisfied with what was offered to you by us, you can avail a complete refund of the amount that was charged to you. All you need to do is send us an email with this regard, along with the valid reason for discontentment with the final product. You shall, then be reimbursed the amount that was charged. This amount will be deposited to your PayPal/bank account.
Post delivery amendments/changes:The above clause is not applicable on post delivery amendments or changes.
Prices are subject to change without prior notice.