Email receipt templates are its most significant component.
We have said this multiple times and will tell it again. When a customer conducts a transaction with your company, she/he expects a confirmation. It is a guarantee of a completed trade.
And if they don’t receive this immediately, they will not trust you enough to conduct another transaction. Therefore you must send the emails instantly and include all the relevant information and not just promotions.
There are essentially five things that can help you create decent receipt templates and, we are going to discuss them in this article.
A professional and reliable tone.
Although a healthy and lively interaction with customers is highly appreciated, it is not recommended in all scenarios. There are a few instances where you need to be professional and formal. Email receipt templates are one of those places.
Think of it in this way. After a transaction, it is your discretion to send emails as proof of your professionalism. This means that every detail of this email should be scrutinized and evaluated before it is sent out. So, make sure that you choose a proper layout for these emails. Also, remember to include in them not only receipts but promotions.
Do not forget to include any detail
When sending email receipt templates, it is a good thing to include an option to change information. It is wise to give your customers an opportunity to make corrections when you send an email with all the necessary details of the purchase.
These details will include shipping information, estimated delivery, date of the transaction, name, address, product information, etc. It is imperative to make sure that your customer’s purchases are flawless.
Don’t forget to promote your social media handles
Most businesses today have social media accounts to increase community interactions and just to be more present. Social media is a great way to engage with customers casually.
Optimize this opportunity completely and add links to your social media handle in your email receipt templates. Encourage your customers to give reviews on these handles and spread the word. This will ensure better interaction with them and attract potential clients.
Make all your emails mobile-friendly
We cannot stress enough how important it is to make email receipt templates mobile compatible. We have told it several times before and, we will say it once again.
Design your templates keeping in mind that most of them will be opened on mobile phones. Make sure that all your content fits perfectly on a small screen without crowding it. Pay special attention to the placement of different elements that will look pleasing both on a desktop and a mobile. This is one thing that you absolutely cannot afford to overlook.
Give room for corrections
There will be umpteen number of times when a customer puts in wrong information or orders something by mistake. And therefore, it is essential to provide options for corrections in an email with the order receipt. It might be a lost transaction, but it will make your customers trust you more.
When it comes to email receipt templates, there is little room for experiments. But, because you will mostly use a fixed template, you have the choice to position all the other information in an appealing way. Make use of this liberty and create designs that are both professional and friendly. They will make your customers happy.
We at Optimite have created some similar templates for you to try and experiment with. Contact us through our website and create personalized designs and represent your company in your own way.