Welcome to Optimite.
Welcome to the official website of Optimite. We are happy to have you onboard and, we hope to take care of all that you need.
Still not sure about what Optimite is or how to use it? Do not worry. In the following article, we are going to try and answer all your questions.
What is Optimite?
Optimite is an on-demand email design and development platform that aims to help create better emails. It assists you with creating interactive and fun templates that will instantly charm your customers.
We have been perfecting these designs and templates for a long time and have accumulated a vast collection for you. We also give you complete liberty to personalize these templates so that they feel like your own.
The prominent issue with the e-commerce industry today is the emails delivered to different types of inboxes. They are no longer limited to personal computers or laptops or, android phones. Therefore, it becomes necessary that these emails are compatible with all devices and software. Optimite began with this goal in mind.
How does Optimite function?
Optimite functions on a simple three-step process; this is explained through a flowchart on our website. But let us simplify and elaborate on the process a little more to help you navigate the website with ease.
When you visit our site to place an order, you have to register and make an account. Once you create your account, an account manager will get in touch with you.
He/She is going to assist you throughout your association with us. When you create an account and place an order, you get 24/7 communication support. You can communicate with your account manager through emails, Whatsapp, slack or, the customer support channel on the website.
If uncomfortable with these channels, you can inform the customer support of your preferred mode of communication and they will reach out to you through that. After you make a request, it will reach you within 24 to 48 hours.
After a preliminary meeting with your account manager, we will immediately begin processing your request. But, for that to happen, you will have to provide us with details about the purpose or the type of email you require, for example, welcome emails, replenishment emails, etc.
You might also have to provide content or images to clarify your requirements and create designs accordingly.
In most cases, the client provides the content to create the design because they are familiar with the campaign. Additionally, the content they approve and deliver will enable smoother and better design development. But, if you require help with the content, we will be glad to help with that as well.
After that, the in-house design development teams will begin working on your template. The account manager, the designer, and the developer will work together to perfect your email design so that you receive the desired template.
Once the design team finishes working on these designs, they are sent over to you for revisions. It is your chance to point out discrepancies and suggest modifications.
If you send in revisions, they will receive it immediately and start revising the design until you say it is okay. You can ask for as many revisions as you wish. There is no limit.
After all these revisions and revisions, you will receive the final template. Optimite will no longer have any authority over it. It will be a hundred percent yours.
Most email designs reach you within a day or two. But, if you happen to be a subscriber of the unlimited plan and request multiple revisions, you might receive the final designs a few days later. It all depends on your vision and the number of reviews your request.
What are the differences between the three plans?
The plans are fundamentally the same. The only difference is the number of templates that a subscriber can request.
With the essential plan, a subscriber can only request up to three templates.
With the pro plan, seven templates.
And with the unlimited plan, unlimited templates [there is no limit on the number of templates that an unlimited subscriber can request.]
However, the designer works on a single template at once. Therefore, the time of delivery might be affected if the client is an unlimited plan subscriber. It is also important to note that each revision is considered a new application and will require time to process.
But it is just a part of the request and not a new template. Revisions are limitless. Templates, however, are limited unless it is an unlimited plan.
If you are thinking about who creates and designs these templates, then stop worrying. A team of in-house designers and developers produce all our templates.
They have worked with more than a thousand brands like Hitachi, Docusign, and businesses of all shapes and sizes and have created many designs. Simply put, they have a ton of experience with reputable clients. And with your templates in their hands, you can expect delivery within a day or two. Revisions take some time but, they reach you in less than no time.
What is the 14-day satisfaction guarantee?
We know that not all relationships click immediately. So, we give you an easy out. Our 14-day satisfaction is an option that will enable you to terminate your subscription within 14 days if you are uncomfortable or unhappy with Optimite’s services.
But, if you feel that a different team or account manager will serve you better, you can request a change as well. We would love to make the process as easy as we can.
Since the beginning of business transactions, two things have always been of the utmost importance, customers and communication. Emails have bridged the gap between the two effortlessly and continue to help millions of businesses to maintain constant communications with their clients.
Make sure to make the best use of this valuable resource. Start your research on email marketing today, and kick start your first campaign. You will regret it if you miss out on this.
And if you get stuck in the process Optimite is ready and geared up to get you out of the fix and tend to all your design and development requirements. All you have to do is visit our site and start a conversation with us.